Contact
Questions about an order, shipping, or wholesale? Our team replies within 24 hours on working days — usually a lot sooner.
Prague, Czech Republic
Visits by appointment only. Drop us an email if you'd like to tour the curing barn.
Mon–Fri, within 24 hours
Weekend messages are answered first thing Monday morning CET.
Send a message
Fill in the form and we'll get back to you as soon as possible.
Before you write — maybe this helps.
Tracking links go out the moment your parcel leaves our warehouse. If it's been more than 5 working days, send us the order number.
Yes, if the order hasn't shipped yet. Email us as soon as possible with the new address and order number.
We ship across most of the EU. If checkout doesn't list your country, the product isn't currently legal to import there.
Occasionally — send a CV and a paragraph about why hemp to the email above. We read everything.